NECA 2012 Turtles

I wrote NECA support last Wednesday over the fact that they assigned the same tracking number as my single Michelangelo figure to my package with the other three turtles, similar to the BS a number of the rest of you have said happened to you. I've mentioned to customer support that I have problems with people stealing packages off my front step and need to have some idea when to expect that package.

After some back and forth over the past week, I STILL don't have a new tracking number. They said they'll get me a tracking number when they have it. How can they not have a tracking number if they shipped it a week ago? Who knows if they even shipped it at this point, or if it'll show up any day now.

I'm literally having to check my Ring notification every time it goes off in case it's the package. I saw a FedEx truck deliver a package across the street, and FedEx has delivered my packages there before. Is that my package or theirs? How would I know? The last package came via USPS so maybe not FedEx, but some of you guys seem to indicate that they used FedEx for your deliveries.

This is all very, very, very frustrating.
 
I would definitely be more uptight about the situation if I didn't already receive my Walmart order for the same figures. But I also don't want to be out like $200 from NECA. I really need to stop making the mistake of ordering from them directly. I still have the new Last Ronin young turtles on order from them and I don't want to deal with a repeat headache. I've been lucky with exclusives being fulfilled, but never again will I order something that will be available anywhere else.
 
If I had known they'd be readily available on Walmart like a week or so later (and BTW, I ordered Shredder and another Michelangelo from there and already have them), I definitely wouldn't have ordered from NECA. I've heard too many horror stories and now I'm dealing with one of my own. As disappointed as I am in them, I'm a bit disappointed in myself as well since I should have known better. Their bad reputation definitely preceded them.

Now the turtles don't seem to be available anywhere any more and I'm having to cross my fingers NECA hasn't entirely screwed me.
 
Yeah, I admit they got me with the free shipping and by having Shredder "available." I didn't want to do the hunt for these.

It does seem like most of the orders through Walmart are shipping via FedEx, while NECA direct is using USPS more often. I don't think it's 100% that, not sure how that impacts your situation, Aggroninja.
 
Misfit said:
Yeah, I admit they got me with the free shipping and by having Shredder "available." I didn't want to do the hunt for these.

It does seem like most of the orders through Walmart are shipping via FedEx, while NECA direct is using USPS more often. I don't think it's 100% that, not sure how that impacts your situation, Aggroninja.
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It at least makes it less likely that the FedEx delivery to the neighbor across the street was my package. They sometimes keep stuff. So that's something, thanks.

EDITED TO ADD: Has anyone else who got the doubled tracking numbers gotten theirs? My Mikey was shipped on October 3 and received on October 8, so if the other three were really shipped on October 15 they're overdue now, presuming it was also sent with USPS.
 
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Aggroninja said:
It at least makes it less likely that the FedEx delivery to the neighbor across the street was my package. They sometimes keep stuff. So that's something, thanks.

EDITED TO ADD: Has anyone else who got the doubled tracking numbers gotten theirs? My Mikey was shipped on October 3 and received on October 8, so if the other three were really shipped on October 15 they're overdue now, presuming it was also sent with USPS.
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I have one buddy that did.
 
Aggroninja said:
It at least makes it less likely that the FedEx delivery to the neighbor across the street was my package. They sometimes keep stuff. So that's something, thanks.

EDITED TO ADD: Has anyone else who got the doubled tracking numbers gotten theirs? My Mikey was shipped on October 3 and received on October 8, so if the other three were really shipped on October 15 they're overdue now, presuming it was also sent with USPS.
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None yet. I don't have any new tracking numbers that come up in FedEx or USPS tracking from NECA, so I'm hoping they actually DID ship when I got the email on the 15th.
 
Just a reminder that you can create UPS and FedEx accounts to see what shipments are on the way. I think FedEx requires a residential address, not sure about UPS. You can also sign up for daily notifications with USPS, which will generally show packages a few days out.
 
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